Bulk Transcription: Step-by-Step Guide
Everything you need to upload files, track processing, and download your transcripts.
Getting Started
- You received an access link from BrassTranscripts. It looks like:
https://brasstranscripts.com/bulk/your-project-name - The link includes your authentication token — bookmark it or save it somewhere safe.
- The link is valid for the duration of your project (48 hours after payment).
- If you lose the link, contact support and we will send it again.
Logging In
- When you open your link, you are automatically logged in via the token in the URL — no password needed.
- Your session is stored in your browser — you can close and reopen the tab without losing access (for 48 hours).
- Opening from a different device: use the original access link again to re-authenticate.
Uploading Your Files
Supported formats
MP3, MP4, M4A, AAC, WAV, FLAC, OGG, Opus, WebM, MPEG, MPGA
File limits
250MB per file maximum. Maximum 2 hours of audio per recording.
- Drag and drop files onto the upload area, or click the upload zone to browse your computer.
- You can upload files in multiple batches — keep adding until you are ready to process.
- Files show as Ready once uploaded and ready for processing.
- Important: Do not refresh the page while files are actively uploading.
Starting Processing
- Once you have uploaded all your files, click Start Processing.
- You will see status updates in real time on the dashboard as each file completes.
- You can add more files after starting — upload additional files and click Start Processing again. Files already processing continue unaffected. Once you have paid, no additional files can be uploaded.
Understanding File Status
| Status | What it means |
|---|---|
| Ready | Uploaded and waiting to be processed. Click Start Processing to begin. |
| Processing | Being transcribed right now. Status will update automatically when complete. |
| Completed | Transcript is ready. You can download it now. |
| Failed | Something went wrong during processing. See troubleshooting below. |
Checkout and Payment
- Once all files show Completed, the Pay & Download All button will unlock.
- You will see a summary of your batch: file count and total price before proceeding.
- Pricing is based on the number of completed files. See bulk pricing details in our FAQ.
- You are taken to a secure LemonSqueezy checkout page to complete payment.
- After payment, you are redirected back to your dashboard where downloads are immediately active.
- You will receive a payment confirmation email from LemonSqueezy.
Downloading Your Transcripts
- Once you have paid, you can download individual transcripts or the full batch as a ZIP.
- Download All (ZIP) — downloads every completed transcript in a single ZIP file. This is the fastest option for large batches.
- Individual download — click the download button next to any file to download that transcript alone.
- Transcripts are TXT files with speaker labels and timestamps.
48-hour download window
You have 48 hours after payment to download your transcripts. After that, files are permanently deleted from our servers. Download your ZIP as soon as payment is confirmed.
Troubleshooting
File failed to process
Click the Retry button next to the file. If it fails again after retrying, contact support with the filename and we will investigate.
Stuck on Processing
Wait a few minutes and refresh the page. If a file shows Processing for more than 15 minutes, contact support.
Cannot log in
Make sure you are using the original access link. If the link has expired, contact support for a new one.
Download link not working
Confirm it is within 48 hours of your payment. Files are permanently deleted after 48 hours and cannot be recovered.
Payment page will not load
Make sure all files have finished processing. The Pay & Download All button is only available when there are no files still uploading or processing.
Frequently Asked Questions
Can I add more files after I have started processing?
Yes, but only before payment. Upload more files and click Start Processing again. Files already processing continue unaffected. Once you have paid, no additional files can be uploaded.
What if some files fail?
Failed files are not included in your checkout total. You can re-upload and reprocess them before paying, or pay for the completed files first and contact support about the failures.
Can I use the same page for a second batch?
No. Each project page is single-use. After payment, no additional files can be uploaded to this page. Contact us for a new access link to start a new session.
What format are my transcripts in?
TXT files with speaker labels. Depending on your project setup, this is either standard format (clean text with periodic timestamps) or fully timestamped segments ([00:00 - 00:15] SPEAKER_01: text on every line). Your project email will note which format applies.
Who do I contact if I have a problem?
Email . Include your project name and a description of the issue and we will get back to you promptly.
Questions? We are here to help.
Reach out any time and we will respond promptly.