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10 min readBrassTranscripts Team

See Quality Before You Pay: BrassTranscripts Introduces 30-Word Preview with 100% Guarantee

Choosing a transcription service shouldn't require blind faith in quality. BrassTranscripts now offers a 30-word preview of your actual transcript before payment, eliminating the uncertainty that comes with traditional transcription services. Combined with a 100% satisfaction guarantee, this preview-before-purchase system gives you complete confidence in quality before spending a dollar.

Quick Navigation

The Transcription Quality Problem

Traditional transcription services follow a problematic pattern:

  1. Upload your file (often with account creation required)
  2. Pay upfront (before seeing any results)
  3. Hope the quality meets expectations (no preview available)
  4. Request refund if unsatisfied (time-consuming support process)

This creates legitimate hesitation. How accurate will the transcription be? Will it capture technical terminology correctly? Will speaker identification work for your specific audio? You won't know until after payment.

The result: Buyers face uncertainty, delayed decisions, and occasional disappointment with quality after payment.

How the 30-Word Preview Works

BrassTranscripts eliminates this uncertainty with a transparent preview system:

Step 1: Upload Your File

Drag and drop your audio or video file. No account creation, no credit card required at this stage. The system accepts 11 formats including MP3, M4A, WAV, MP4, and more (up to 250MB, 2 hours maximum).

Step 2: Automatic Processing

Your file processes immediately using WhisperX large-v3 with automatic speaker identification. Processing completes in 1-3 minutes per hour of audio.

Step 3: Review Your Preview

You receive the first 30 words of your actual transcript—not a sample or demo, but your real transcription results with speaker labels.

Example Preview:

[Speaker 1]: Welcome everyone to today's quarterly business review
meeting. I'm excited to share our progress on the marketing
initiatives we discussed last month.

[Speaker 2]: Thanks for the introduction. Before we dive into...

Step 4: Decide with Confidence

If the preview meets your quality expectations, proceed to payment. If not, simply close the browser—no account to delete, no payment to dispute, no time wasted.

Step 5: Download Complete Results

After payment, download your full transcript in four formats: TXT, SRT, VTT, and JSON. All formats include speaker labels automatically. Learn more about choosing the right transcript format.

What You Can Verify Before Paying

The 30-word preview lets you check critical quality factors:

Transcription Accuracy

See how the AI handles your specific audio quality, accents, and speaking patterns. The preview shows actual transcription performance, not theoretical capabilities.

You can verify:

  • Word accuracy for your audio quality
  • Technical terminology handling
  • Accent and dialect recognition
  • Background noise impact

For tips on improving transcription accuracy, see our guides on audio quality secrets and fixing common transcription errors.

Speaker Identification

For multi-speaker audio, the preview shows speaker labels in action. Verify that the system correctly distinguishes between voices.

You can verify:

  • Speaker differentiation (are voices separated correctly?)
  • Label consistency (does Speaker 1 stay Speaker 1?)
  • Conversation flow accuracy
  • Speaker change detection

Learn more about how speaker identification works and what to do if speaker labels are wrong.

Language Detection

The system automatically detects language from 99+ supported options. The preview confirms correct language identification for your content.

Format and Formatting

See the exact formatting style you'll receive in the full transcript, including speaker label format, punctuation, and paragraph structure.

100% Satisfaction Guarantee

The 30-word preview reduces quality concerns dramatically, but BrassTranscripts goes further with a complete satisfaction guarantee.

No-Questions-Asked Refund Policy

If you're unsatisfied with your transcript for any reason:

  1. Email support@brasstranscripts.com with your concern
  2. Receive full refund processed immediately
  3. No justification required - satisfaction is subjective

Policy Details:

  • Applies to all transcriptions regardless of length or cost
  • No time limit for refund requests
  • No usage restrictions (download transcripts before requesting refund)
  • No account penalties or restrictions

Why This Matters

Most transcription services make refunds difficult:

  • Require detailed explanations of dissatisfaction
  • Request specific error documentation
  • Limit refund window to 24-48 hours
  • Restrict refunds to "technical errors" only

BrassTranscripts treats satisfaction as binary: you're happy, or you get your money back. Simple.

Who Benefits Most

First-Time AI Transcription Users

If you've never used AI transcription, the preview eliminates learning curve anxiety. See exactly what you're getting before financial commitment. Learn more about AI transcription vs. human transcription.

Common First-Timer Questions Answered:

  • "Will it understand my industry jargon?" (Preview shows you)
  • "Can it handle my audio quality?" (Preview demonstrates)
  • "Does speaker ID really work?" (Preview proves it)

Businesses with Quality Requirements

Organizations with compliance, documentation, or quality standards need verification before procurement. The preview provides evidence for decision-makers. Explore our corporate meeting documentation workflow for business applications.

Business Applications:

  • Legal departments verifying deposition accuracy
  • Medical practices checking terminology handling
  • Financial services confirming compliance documentation
  • Corporate teams validating meeting transcription quality

Content Creators with Specific Needs

Podcasters, YouTubers, and media producers often have specific formatting or accuracy requirements. Preview the exact output before committing. Learn about our podcast transcription workflow and how to build marketing assets from transcripts.

Creator Needs:

  • Show notes formatting verification
  • Guest name and terminology accuracy
  • Timestamp precision for video editing
  • Speaker label accuracy for multi-host shows

Researchers with Limited Budgets

Academic researchers and independent scholars working with grant funding or personal budgets benefit from risk-free quality verification. See our interview transcription guide for qualitative research for academic applications.

Research Applications:

  • Qualitative interview transcription
  • Focus group documentation
  • Ethnographic research recording
  • Expert interview archiving

Anyone with Budget Consciousness

The preview system respects your budget by ensuring you only pay for quality that meets your standards. No wasted money on unusable transcripts.

Technical Specifications

Preview Generation

Preview Length: 30 words (approximately 15-20 seconds of audio) Preview Processing: Identical to full transcription (same AI model, same quality) Preview Formats: Displays as formatted text with speaker labels Preview Cost: Free (no payment until after preview approval)

Full Transcription Details

Processing Speed: 1-3 minutes per hour of audio Supported Formats: 11 audio and video formats (MP3, M4A, WAV, MP4, etc.) File Limits: 250MB maximum, 2 hours maximum, 5 minutes minimum Output Formats: TXT, SRT, VTT, JSON (all included) Speaker Identification: Automatic with Pyannote 3.1 Language Support: 99+ languages with automatic detection

Pricing Transparency

Tier 1: $2.25 flat rate for 1-15 minute files Tier 2: $0.15 per minute for 16+ minute files

Examples:

  • 10-minute interview: $2.25
  • 30-minute podcast: $4.50 (30 × $0.15)
  • 60-minute meeting: $9.00 (60 × $0.15)
  • 90-minute lecture: $13.50 (90 × $0.15)

Price shown during preview, before payment required.

Privacy and Security

Data Handling

Audio Files: Automatically deleted 24 hours after upload Transcripts: Available for download for 48 hours, then deleted Preview Data: Same deletion policy as full transcripts Personal Information: No account required, no personal data collected

Security Standards

Encryption: Industry-standard encryption in transit and at rest Access Controls: Unique download links expire after 48 hours Payment Security: PCI-compliant processing via LemonSqueezy GDPR Compliance: Data minimization and user privacy protection

Comparison to Traditional Services

BrassTranscripts Preview System

Upload: No account required ✅ Processing: 1-3 minutes per hour ✅ Preview: 30 words before payment ✅ Payment: After quality verification ✅ Guarantee: 100% satisfaction, no questions ✅ Formats: All 4 formats included

Traditional Transcription Services

Upload: Account creation required ⏱️ Processing: Hours to days turnaround ❌ Preview: Pay first, hope for the best 💳 Payment: Upfront before results 📝 Guarantee: Limited refund policies with documentation requirements 💵 Formats: Often single format, extras cost more

Compare BrassTranscripts to other services: vs. Otter.ai, vs. Rev.ai, and see our complete AI transcription services ranking.

Getting Started

Try the Preview System

  1. Visit BrassTranscripts.com (no account signup)
  2. Upload your audio/video file (11 formats supported)
  3. Wait 1-3 minutes for preview processing
  4. Review your 30-word preview with speaker labels
  5. Decide: Pay if satisfied, close tab if not

No Risk, Complete Transparency

The preview system eliminates transcription quality uncertainty completely. See your actual results, verify quality meets your needs, then decide whether to purchase.

Questions or Enterprise Volume Pricing: Email support@brasstranscripts.com for assistance.


Frequently Asked Questions

How does the 30-word preview work?

Upload your file and the system processes it using WhisperX large-v3 with speaker identification. You receive the first 30 words of your actual transcript (not a demo) before any payment is required. Review the preview to verify quality, then decide whether to purchase the full transcript.

Is the preview the same quality as the full transcript?

Yes. The preview uses the exact same AI model and processing as the full transcript. What you see in the preview represents the quality you'll receive for the entire file.

What if I don't like the preview quality?

Simply close your browser. No account to delete, no payment to dispute, no follow-up required. You can try again with different audio or adjust your recording setup and re-upload.

Does the preview include speaker labels?

Yes. If your audio contains multiple speakers, the 30-word preview includes speaker identification labels so you can verify the system correctly distinguishes between voices.

How long does preview processing take?

Preview processing completes in 1-3 minutes per hour of audio. Example: a 30-minute file generates a preview in approximately 30-90 seconds.

What happens after I approve the preview?

You proceed to payment for the full transcript. After payment, download all four formats (TXT, SRT, VTT, JSON) with complete transcription and speaker labels. All formats are included at no additional cost.

Can I get a refund if I'm not satisfied?

Yes. BrassTranscripts offers a 100% satisfaction guarantee with no-questions-asked refunds. If you're unsatisfied with your transcript for any reason, email support@brasstranscripts.com for an immediate full refund.

Is there a time limit for requesting refunds?

No. The satisfaction guarantee has no time restrictions or usage limitations. Your satisfaction is the only requirement.

Do I need to create an account to use the preview?

No. The preview system works without account creation. Upload your file, receive your preview, and decide whether to purchase—completely anonymous with no personal data collection.

What file formats work with the preview system?

All 11 supported formats: MP3, M4A, WAV, AAC, FLAC, OGG, Opus, WebM, MPGA, MP4, and MPEG. The preview system automatically validates format and duration (5 minutes minimum, 2 hours maximum, 250MB maximum file size).

How does this compare to other transcription services?

Most transcription services require payment before showing any results. BrassTranscripts is the only major service offering actual preview of your specific file quality before payment. Compare our approach to Otter.ai and Rev.ai.

Can I preview multiple files before deciding?

Yes. Upload and preview as many files as you need before making any purchase decision. Each file receives its own 30-word preview for quality verification.

The Bottom Line

Transcription quality shouldn't be a gamble. The 30-word preview system gives you evidence-based confidence before payment, backed by a complete satisfaction guarantee if your expectations aren't met.

Upload your first file at BrassTranscripts.com and see the preview system in action.


About BrassTranscripts

BrassTranscripts provides professional AI-powered transcription with automatic speaker identification, supporting 99+ languages and processing files in 1-3 minutes per hour of audio. Built on WhisperX large-v3 technology with transparent pricing and complete quality transparency.

Ready to try BrassTranscripts?

Experience the accuracy and speed of our AI transcription service.